Privacy Policy
Your privacy matters to us. Learn how we collect, use, and protect your personal information.
Last updated: December 2024
Secure Data
We use industry-standard security measures to protect your personal information.
Transparent Use
We clearly explain how we use your data and never sell it to third parties.
Your Control
You have full control over your data and can request changes or deletion anytime.
1. Information We Collect
Personal Information
When you contact us or express interest in our trips, we may collect:
- Name and contact information (phone number, email address)
- Travel preferences and requirements
- Demographic information (age, city, travel experience)
- Special requirements (dietary restrictions, accessibility needs)
Usage Information
We automatically collect certain information when you visit our website:
- IP address and device information
- Browser type and version
- Pages visited and time spent on our site
- Referring website and search terms used
2. How We Use Your Information
We use your personal information to:
- Respond to your inquiries about trips and services
- Provide personalized travel recommendations
- Process bookings and manage trip logistics
- Send you relevant travel information and updates
- Improve our website and services
- Comply with legal obligations
3. Information Sharing
We do not sell, trade, or otherwise transfer your personal information to third parties except:
- With your explicit consent
- To trusted partners who help us operate our website and conduct business (e.g., payment processors, accommodation providers)
- When required by law or to protect our rights
- In connection with a business transfer or merger
All third parties are required to maintain the confidentiality of your information.
4. Data Security
We implement appropriate security measures to protect your personal information:
- Secure data transmission using SSL encryption
- Limited access to personal information on a need-to-know basis
- Regular security assessments and updates
- Secure storage of physical and digital records
However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
5. Cookies and Tracking
We use cookies and similar technologies to:
- Remember your preferences and settings
- Analyze website traffic and usage patterns
- Provide personalized content and advertisements
- Improve our website functionality
You can control cookie settings through your browser preferences, but disabling cookies may affect website functionality.
6. Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate or incomplete information
- Request deletion of your personal information
- Object to or restrict processing of your information
- Withdraw consent where processing is based on consent
- Request data portability
To exercise these rights, please contact us using the information provided below.
7. Data Retention
We retain your personal information only for as long as necessary to:
- Fulfill the purposes for which it was collected
- Comply with legal obligations
- Resolve disputes and enforce agreements
Generally, we retain customer information for up to 7 years after the last interaction, unless a longer retention period is required by law.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.
9. Children's Privacy
Our services are not directed to children under 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected such information, we will take steps to delete it promptly.
10. Changes to This Policy
We may update this privacy policy from time to time. We will notify you of any material changes by:
- Posting the updated policy on our website
- Sending an email notification if you have provided your email address
- Displaying a prominent notice on our website
Your continued use of our services after any changes constitutes acceptance of the updated policy.
Questions About Your Privacy?
If you have any questions about this privacy policy or how we handle your personal information, we're here to help.
Email: privacy@soloadventures.in
Phone: +91 81778 83708
Address: Sea Side Hospitality, Goa, India